Security
FAQs:
|
| Q: |
How secure is my information? |
| A: |
Win It Casino and all its members casinos will not
provide any of your information, (name, address, phone
number, credit card, or win/loss balance) to anyone (including
government agencies), unless there is suspicion of criminal
activity on the account.
|
| Q: |
What happens if I break one
of the rules & regulations? |
| A: |
Our security staff will generally spot violations of
the rules and regulations. In that event they will contact
you via e-mail. In some circumstances they may ask you
to complete and return a Fax Back Form.
|
| Q: |
What is a 'Fax Back Form',
and where can I request one? |
| A: |
'Fax Back Form' is a way for Win It Casino and our
Payment Processing companies to verify the personal and
banking information on your account. By filling out and
returning the form, Win It Casino will be able to ensure
smooth operation of you account, and allow players to
play for money from countries that had previously been
blocked. Click here to download the fax back form. The
form can also be requested from (support@casinosupportcenter.com).
You can FAX it to our Fax number +506-296-7463 or Toll
Free Fax number 1-888-579-4555.
|
| Q: |
Why do I have to complete a
'Fax Back Form' before I can deposit real money? |
| A: |
Our systems will automatically place a suspension on
any account that accesses our systems from certain countries.
These countries either have banking rules that make it
difficult for financial transactions to occur, or have
a history of fraudulent activity.
|
| Q: |
Why do I have to complete a
'Fax Back Form' when I have been playing for real money
already? |
| A: |
There are situations when our systems will tell
you that you cannot deposit or withdrawal without a
'Fax Back Form'. This is usually caused by some credit
card activity on the casino account. If you use a credit
card on more than one casino account our systems will
suspend the account and ask you to send in a 'Fax Back
Form'. If at any time you are having trouble with the
software and it mentions a 'Fax Back Form' contact us
at e-mail, telephone, live chat, and we will be more
than happy to explain your situation.
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